Custom support for inquiries and issues.
Free trial not available
Paid (Starts at $180/month)
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Overview
Pricing
Ratings
Alternatives
Media
Overview
Pricing
Ratings
Alternatives
Media
Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for agent-assisted customer service. Emerging from the acquisition of Thankful, Sidekick is designed to prioritize and engage with customers, rather than simply deflecting them. By understanding a brand's unique needs and utilizing generative AI and no-code automation, Sidekick offers personalized self-service experiences through Self Service Threads. It goes beyond basic
Pricing
Free trial not available
Paid (Starts at $180/month)
Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions
No multilingual support, Limited transactions automation, Requires high brand-voice understanding
Paid
$180
/month
Centralize, personalize, automate, and measure ecommerce customer support.
Automated interaction via virtual assistant platform.
Enhanced communication, optimized engagement.
Customer support chatbot solution.
Scale your customer service with AI-powered automation.
Assisted platform for customer service and support.
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