Some top alternatives to eDesk includes eDesk, Kore.ai, Interactions, Inbenta and Kommunicate.
eDesk offers Paid pricing model
The starting price of eDesk is $89/month
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app