Neither eDesk nor Knowmax offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Knowmax are unavailable.
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
Knowmax offers several advantages, including Omnichannel knowledge support, Improves customer engagement, Helpful decision trees, Visual device guides, Learning management solutions and many more functionalities.
The cons of Knowmax may include a Lacks API integration, No offline access, Limited customization options, Inadequate reporting capabilities. and Limited users scaling
