eDesk 

eDesk

eDesk

Centralize, personalize, automate, and measure ecommerce customer support.

Overview

Description

eDesk is the ultimate solution for eCommerce businesses seeking to streamline their customer support process. With its tagline of "Centralize, personalize, automate, and measure," eDesk

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Pricing Options

  • No free trial
  • $89, month

Features

Total Features

Features

Unique Features

No features

Pricing

Pricing Option

  • Paid

Starting From

  • $89, month

Other Details

Customer Types

  • No customer type information available

User Reviews

User Ratings

No Reviews

Pros

  • Ecommerce-focused customer service

  • Consolidates customer support issues

  • Centralized system for channels

  • Tracks and responds interactions

  • Team-wide collaboration support

  • Unified analytics for performance

  • Generates requests for reviews

  • No-code integration support

  • Integration with multiple eCommerce platforms

  • Tailored for eCommerce businesses

Cons

  • Lacks customizability

  • Restricted to eCommerce businesses

  • No multi-language support

  • Limited third-party add-ons

  • Complex setup

  • Insufficient for non-sales queries

  • Limited team-wide collaboration features

  • Unimpressive reporting capabilities

  • Limited native integrations

  • No mobile app

Media and Screenshots

Screenshots

eDesk

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