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eDesk 

eDesk

eDesk

Centralize, personalize, automate, and measure ecommerce customer support.

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Overview

Description

eDesk is the ultimate solution for eCommerce businesses seeking to streamline their customer support process. With its tagline of "Centralize, personalize, automate, and measure," eDesk

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Pricing Options

  • No free trial
  • $89, month
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Features

Total Features

Features

Unique Features

No features

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Pricing

Pricing Option

    Starting From

    • $89, month
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    Other Details

    Customer Types

    • No customer type information available
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    User Reviews

    User Ratings

    No Reviews

    Pros

    • Ecommerce-focused customer service

    • Consolidates customer support issues

    • Centralized system for channels

    • Tracks and responds interactions

    • Team-wide collaboration support

    • Unified analytics for performance

    • Generates requests for reviews

    • No-code integration support

    • Integration with multiple eCommerce platforms

    • Tailored for eCommerce businesses

    Cons

    • Lacks customizability

    • Restricted to eCommerce businesses

    • No multi-language support

    • Limited third-party add-ons

    • Complex setup

    • Insufficient for non-sales queries

    • Limited team-wide collaboration features

    • Unimpressive reporting capabilities

    • Limited native integrations

    • No mobile app

    Media and Screenshots

    Screenshots

    eDesk

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