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Gladly Sidekick vs Dasha

Gladly Sidekick or Dasha? A Comprehensive Review

	Gladly Sidekick Custom support for inquiries and issues. Visit Website Visit Website	Dasha Conversational customer support chatbot. Visit Website Visit Website

Overview

Description	Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for Read more +	Introducing Dasha, the ultimate conversational customer support chatbot for your business needs. With its AI-as-a-service platform, developers can easily add realistic voice and text Read more +
Pricing Options	No free trial $180, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$180, month	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Personalized self-service Works with Gladly Hero No-code automation Executes transactions Customer issue resolution Streamlines routine tasks Matches customers to agents Reduces agent workload Integration with Thankful Self Service Threads	Works on any platform Uses declarative programming language Ready for Turing test Has VSCode extension Free tier for builders Various code samples Supports custom intents Supports digressions Text chat capability Applicable for IoT devices
Cons	No multilingual support Limited transactions automation Requires high brand-voice understanding No proactive customer engagement Relies heavily on pre-existing data Brand-specific customization required Unspecified scalability capabilities	Requires knowledge of DashaScript Requires an internet connection Requires speaker/mic access Node.js SDK only in beta Limited programming language compatibility Requires VSCode extension for management Supports only limited external services May need credit card after training Limited code sample variety

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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