Gladly Sidekick 

Gladly Sidekick

Gladly Sidekick

Custom support for inquiries and issues.

Overview

Description

Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for

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Pricing Options

  • No free trial
  • $180, month

Features

Total Features

Features

Unique Features

No features

Pricing

Pricing Option

    Starting From

    • $180, month

    Other Details

    Customer Types

    • No customer type information available

    User Reviews

    User Ratings

    No Reviews

    Pros

    • Personalized self-service

    • Works with Gladly Hero

    • No-code automation

    • Executes transactions

    • Customer issue resolution

    • Streamlines routine tasks

    • Matches customers to agents

    • Reduces agent workload

    • Integration with Thankful

    • Self Service Threads

    Cons

    • No multilingual support

    • Limited transactions automation

    • Requires high brand-voice understanding

    • No proactive customer engagement

    • Relies heavily on pre-existing data

    • Brand-specific customization required

    • Unspecified scalability capabilities

    Media and Screenshots

    Screenshots

    Gladly Sidekick

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