Customer support and omnichannel communication platform
Free trial not available
Overview
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Overview
Ratings
Alternatives
Media
Overview
Ratings
Alternatives
Media
Introducing Freshworks, a cutting-edge software platform that provides an all-in-one solution for customer support and omnichannel communication. Their comprehensive suite includes Customer Service Suite, Freshservice, Freshdesk, Freshsales, Freshchat, and Freshmarketer, all powered by AI. With self-service and conversational support, ticketing capabilities, and streamlined IT operations, Freshworks enhances customer service and support. Their tools also include a customer support platform, CRM, AI-powered chat, and marketing automation
Pricing
Free trial not available
Comprehensive software suite, Omnichannel service optimization, Integrated IT service management, Automated tasks in support
Multiple tools to manage, Steep learning curve, No in-built translation service
Centralize, personalize, automate, and measure ecommerce customer support.
Automated interaction via virtual assistant platform.
Enhanced communication, optimized engagement.
Customer support chatbot solution.
Scale your customer service with AI-powered automation.
Assisted platform for customer service and support.
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