Neither Freshworks nor BestChat offers a free trial.
Pricing details for both Freshworks and BestChat are unavailable at this time. Contact the respective providers for more information.
Freshworks offers several advantages, including Comprehensive software suite, Omnichannel service optimization, Integrated IT service management, Automated tasks in support, Unified CRM platform and many more functionalities.
The cons of Freshworks may include a Multiple tools to manage, Steep learning curve, No in-built translation service, Lacks advanced CRM features. and Limited omnichannel capabilities
