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Freshworks vs Dasha

Freshworks or Dasha? A Comprehensive Review

	Freshworks Customer support and omnichannel communication platform Visit Website Visit Website	Dasha Conversational customer support chatbot. Visit Website Visit Website

Overview

Description	Introducing Freshworks, a cutting-edge software platform that provides an all-in-one solution for customer support and omnichannel communication. Their comprehensive suite includes Customer Read more +	Introducing Dasha, the ultimate conversational customer support chatbot for your business needs. With its AI-as-a-service platform, developers can easily add realistic voice and text Read more +
Pricing Options	No free trial Not Available	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Comprehensive software suite Omnichannel service optimization Integrated IT service management Automated tasks in support Unified CRM platform Multichannel marketing for e-commerce Streamlines IT operations Efficient personalized customer support Boosts sales productivity Automates sales tasks	Works on any platform Uses declarative programming language Ready for Turing test Has VSCode extension Free tier for builders Various code samples Supports custom intents Supports digressions Text chat capability Applicable for IoT devices
Cons	Multiple tools to manage Steep learning curve No in-built translation service Lacks advanced CRM features Integration difficulties with external tools Unified platform integration challenges Lack of out-of-the-box features Limited omnichannel capabilities	Requires knowledge of DashaScript Requires an internet connection Requires speaker/mic access Node.js SDK only in beta Limited programming language compatibility Requires VSCode extension for management Supports only limited external services May need credit card after training Limited code sample variety

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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