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Freshworks 

Freshworks

Freshworks

Customer support and omnichannel communication platform

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Overview

Description

Introducing Freshworks, a cutting-edge software platform that provides an all-in-one solution for customer support and omnichannel communication. Their comprehensive suite includes Customer

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Pricing Options

  • No free trial
  • Not Available
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Features

Total Features

Features

Unique Features

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Pricing

Pricing Option

    Starting From

    • Not Available
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    Other Details

    Customer Types

    • No customer type information available
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    User Reviews

    User Ratings

    No Reviews

    Pros

    • Comprehensive software suite

    • Omnichannel service optimization

    • Integrated IT service management

    • Automated tasks in support

    • Unified CRM platform

    • Multichannel marketing for e-commerce

    • Streamlines IT operations

    • Efficient personalized customer support

    • Boosts sales productivity

    • Automates sales tasks

    Cons

    • Multiple tools to manage

    • Steep learning curve

    • No in-built translation service

    • Lacks advanced CRM features

    • Integration difficulties with external tools

    • Unified platform integration challenges

    • Lack of out-of-the-box features

    • Limited omnichannel capabilities

    Media and Screenshots

    Screenshots

    Freshworks

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