Personalized customer ticket resolution via chatbot.
Free trial not available
Overview
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Overview
Ratings
Alternatives
Media
Overview
Ratings
Alternatives
Media
Introducing AI Answers by Cohere, a powerful platform that revolutionizes customer support through its chatbot feature. It utilizes advanced analytics to anticipate potential issues and gaps in customer inquiries and provides personalized answers using its vast language models. This product is perfect for fast-growing customer service teams, increasing their ticket resolution rate by up to 60% and boosting customer satisfaction. With its seamless integration and collaboration with existing support resources and service desks, customers can easily access previous support articles and conversations for quick and personalized
Pricing
Free trial not available
Personalized customer ticket resolution, Advanced analytics identification, Automates 60% ticket resolution, Improves customer satisfaction
Dependency on previous ticket data, Lacks voice response capability, Requires JavaScript enablement
Centralize, personalize, automate, and measure ecommerce customer support.
Automated interaction via virtual assistant platform.
Enhanced communication, optimized engagement.
Customer support chatbot solution.
Scale your customer service with AI-powered automation.
Assisted platform for customer service and support.
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