AI Answers by Cohere

Personalized customer ticket resolution via chatbot.

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Overview

Ratings

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FAQs

Overview

Ratings

Alternatives

Media

FAQs

What is AI Answers by Cohere?

Introducing AI Answers by Cohere, a powerful platform that revolutionizes customer support through its chatbot feature. It utilizes advanced analytics to anticipate potential issues and gaps in customer inquiries and provides personalized answers using its vast language models. This product is perfect for fast-growing customer service teams, increasing their ticket resolution rate by up to 60% and boosting customer satisfaction. With its seamless integration and collaboration with existing support resources and service desks, customers can easily access previous support articles and conversations for quick and personalized

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AI Answers by Cohere User Sentiment

Personalized customer ticket resolution, Advanced analytics identification, Automates 60% ticket resolution, Improves customer satisfaction
Dependency on previous ticket data, Lacks voice response capability, Requires JavaScript enablement

AI Answers by Cohere User Rating

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Some top alternatives to AI Answers by Cohere includes eDesk, Kore.ai, Interactions, Inbenta and Kommunicate.

AI Answers by Cohere offers pricing model

The starting price is not disclosed by AI Answers by Cohere. You can visit AI Answers by Cohere website to get the latest pricing.

AI Answers by Cohere offers several advantages, including Personalized customer ticket resolution, Advanced analytics identification, Automates 60% ticket resolution, Improves customer satisfaction, Integrated with existing resources and many more functionalities.

The cons of AI Answers by Cohere may include a Dependency on previous ticket data, Lacks voice response capability, Requires JavaScript enablement, Absence of independent analysis. and Lacks real-time learning

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