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AI Answers by Cohere vs Dasha

AI Answers by Cohere or Dasha? A Comprehensive Review

AI Answers by Cohere

AI Answers by Cohere

Personalized customer ticket resolution via chatbot.

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Dasha

Dasha

Conversational customer support chatbot.

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Overview

Description

Introducing AI Answers by Cohere, a powerful platform that revolutionizes customer support through its chatbot feature. It utilizes advanced analytics to anticipate potential issues and

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Introducing Dasha, the ultimate conversational customer support chatbot for your business needs. With its AI-as-a-service platform, developers can easily add realistic voice and text

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • Not Available
      • Not Available
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      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

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      Pros

      • Personalized customer ticket resolution

      • Advanced analytics identification

      • Automates 60% ticket resolution

      • Improves customer satisfaction

      • Integrated with existing resources

      • Turns past conversations into answers

      • Automation opportunity identification

      • ROI driving capabilities

      • Serves answers

      • not just keywords

      • Works on any platform

      • Uses declarative programming language

      • Ready for Turing test

      • Has VSCode extension

      • Free tier for builders

      • Various code samples

      • Supports custom intents

      • Supports digressions

      • Text chat capability

      • Applicable for IoT devices

      Cons

      • Dependency on previous ticket data

      • Lacks voice response capability

      • Requires JavaScript enablement

      • Absence of independent analysis

      • Personalized flow optimization needed

      • Limited platform integration

      • ROI measurement requirement

      • Deflection rate ambiguity

      • No multilingual support

      • Lacks real-time learning

      • Requires knowledge of DashaScript

      • Requires an internet connection

      • Requires speaker/mic access

      • Node.js SDK only in beta

      • Limited programming language compatibility

      • Requires VSCode extension for management

      • Supports only limited external services

      • May need credit card after training

      • Limited code sample variety

      Media and Screenshots

      Screenshots

      AI Answers by Cohere
      Dasha

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