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AI Answers by Cohere 

AI Answers by Cohere

AI Answers by Cohere

Personalized customer ticket resolution via chatbot.

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Overview

Description

Introducing AI Answers by Cohere, a powerful platform that revolutionizes customer support through its chatbot feature. It utilizes advanced analytics to anticipate potential issues and

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Pricing Options

  • No free trial
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Features

Total Features

Features

Unique Features

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Pricing

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    Starting From

    • Not Available
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    Other Details

    Customer Types

    • No customer type information available
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    User Reviews

    User Ratings

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    Pros

    • Personalized customer ticket resolution

    • Advanced analytics identification

    • Automates 60% ticket resolution

    • Improves customer satisfaction

    • Integrated with existing resources

    • Turns past conversations into answers

    • Automation opportunity identification

    • ROI driving capabilities

    • Serves answers

    • not just keywords

    Cons

    • Dependency on previous ticket data

    • Lacks voice response capability

    • Requires JavaScript enablement

    • Absence of independent analysis

    • Personalized flow optimization needed

    • Limited platform integration

    • ROI measurement requirement

    • Deflection rate ambiguity

    • No multilingual support

    • Lacks real-time learning

    Media and Screenshots

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    AI Answers by Cohere

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