Neither Yuma nor eDesk offers a free trial.
Yuma is designed for Customer Experience Specialists, Customer Support, E-commerce Retailers, Entrepreneur and Uncommon Use Cases.
The starting price of eDesk begins at $89/month, while pricing details for Yuma are unavailable.
Yuma offers several advantages, including Increased Agent Productivity, Cost Reduction, Customer Satisfaction Improvement, Scalability and many more functionalities.
The cons of Yuma may include a Complexity for Non-Technical Users, Shopify-Centric.
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
