Yuma logo

Yuma

Elevate e-commerce support with AI; automate, integrate, satisfy, scale.

Free trial available

Overview

Pricing

Features

Ratings

Alternatives

Media

Overview

Pricing

Features

Ratings

Alternatives

Media

Overview

Pricing

Features

Ratings

Alternatives

Media

What is Yuma?

Experience elevated e-commerce support with Yuma - the ultimate AI solution for seamless customer service operations. Designed for Shopify merchants, it optimizes agent efficiency and reduces operational costs by automating responses. Prioritizing customer satisfaction, it empowers you to manage inquiries, orders, and feedback with ease. Step up your e-commerce game with Yuma's integrated, automated, and scalable features.

Pricing

  • Free trial available

Yuma User Sentiment

  • Increased Agent Productivity, Cost Reduction, Customer Satisfaction Improvement, Scalability

  • Complexity for Non-Technical Users, Shopify-Centric, Dependence on AI

Yuma Customer Types

  • Customer Experience Specialists

  • Customer Support

  • E-commerce Retailers

  • Entrepreneur

  • Uncommon Use Cases

Yuma Pricing

  • Free Trial

Yuma Features

Integration Capabilities

Provides direct integration with Shopify, WordPress, and offers API access for custom solutions.

Yuma User Rating

N/A

Yuma Expert Verdict

Experience next-level AI-powered e-commerce support with Yuma. This innovative software uses its pre-trained e-commerce knowledge to automate tasks, integrate with your brand's tone, and satisfy your customers. With its Auto-Pilot feature, Yuma can even handle complex actions like order modifications without human assistance. Say goodbye to manual processes and hello to seamless and scalable e-commerce support with Yuma.

Pros

  • Automates routine tasks, allowing agents to focus on more complex issues, thereby enhancing productivity.

  • Lowers operational costs by handling customer interactions autonomously, reducing the need for extensive human involvement.

  • Offers quick and consistent responses to customer queries at any time of the day, leading to enhanced satisfaction levels.

  • Enables businesses to scale their support operations up or down without the necessity of additional hiring.

Cons

  • Initial setup and usage may pose challenges for users lacking technical expertise.

  • Primarily designed for Shopify merchants, potentially limiting its utility for businesses on other platforms.

  • Over-reliance on AI could lead to less personalized customer service if not carefully monitored and managed.

Yuma Alternatives

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Kore.ai
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Automated interaction via virtual assistant platform.

Interactions
Interactions

Enhanced communication, optimized engagement.

Inbenta
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Customer support chatbot solution.

Ultimate.ai
Ultimate.ai

Scale your customer service with AI-powered automation.

Ebi
Ebi

Assisted platform for customer service and support.

Yuma Images

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