Open logo

Open

Revolutionize customer support with AI, instant multichannel assistance, and seamless integration.

2 out of 5

Free trial available

Overview

Pricing

Features

Ratings

Alternatives

Support

Media

Overview

Pricing

Features

Ratings

Alternatives

Support

Media

Overview

Pricing

Features

Ratings

Alternatives

Support

Media

What is Open?

Transform traditional customer support with Open - the innovative AI-powered platform that offers instant multichannel assistance and seamless integration. Say goodbye to long wait times and hello to efficient, personalized support for your customers. With Open, you can revolutionize your customer service experience and stand out from your competitors. Get started today and see the difference AI can make for your business.

Pricing

  • Free trial available

Open User Sentiment

  • Cost-Efficiency, No Waiting Times, High Customizability, Comprehensive Support

  • Initial Setup Complexity, AI Limitations, Dependency on Internet Connectivity

Open Pricing

  • Free

Open Features

Integration Capabilities

Provides direct integration with Shopify, WordPress, and offers API access for custom solutions.

Customized Chatbot Widget

Tailor the appearance of the chatbot to align with your website's aesthetic, including colors, language, and position.

AI-Powered Support

Open uses state-of-the-art AI agents to handle customer inquiries with near-human accuracy.

Multilingual Capabilities

The AI can understand and communicate in almost any language, making it versatile for global businesses.

Open User Rating

2/5

Open Expert Verdict

Get ready to transform your customer support experience with Open - the cutting-edge software that harnesses the power of AI, providing instant multichannel assistance for seamless integration. Say goodbye to traditional, time-consuming support methods and welcome a revolutionary new way of delivering top-notch customer service. Open is your ultimate solution for enhanced customer satisfaction and business success.

Pros

  • 98% cheaper than human agents, offering significant savings on customer support costs.

  • Ensures customers receive immediate support, enhancing overall customer satisfaction.

  • Allows businesses to customize the chat widget to match their branding and user experience.

  • From issuing refunds to booking appointments, Open can handle a wide range of support tasks with nearly 99% accuracy.

Cons

  • May require a detailed setup process to integrate seamlessly with existing support systems.

  • While advanced, the AI may not handle extremely complex or nuanced issues as well as a human agent.

  • Being a web-based tool, its effectiveness is contingent on stable internet connectivity.

Open Social Media Handles

Open Alternatives

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Automated interaction via virtual assistant platform.

Interactions
Interactions

Enhanced communication, optimized engagement.

Inbenta
Inbenta

Customer support chatbot solution.

Ultimate.ai
Ultimate.ai

Scale your customer service with AI-powered automation.

Ebi
Ebi

Assisted platform for customer service and support.

Open Images

Open featured-thumb

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