Open vs Inbenta

Open or Inbenta? A Comprehensive Review

Open logo

Open

Revolutionize customer support with AI, instant multichannel assistance, and seamless integration.

Inbenta

Inbenta

Customer support chatbot solution.

Overview

Description

Transform traditional customer support with Open - the innovative AI-powered platform that offers instant multichannel assistance and seamless integration. Say goodbye to long wait times

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Inbenta is a reputable company in the field of AI and NLU technology, offering a comprehensive customer support chatbot solution. Their software utilizes Cookiebot, which uses cookies to

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

Features

Total Features

4 Features
Features

Unique Features

    No features

    Pricing

    Pricing Option

        Starting From

        • Not Available
        • Not Available

        Other Details

        Customer Types

        • No customer type information available
        • No customer type information available

        User Reviews

        User Ratings

        2/5

        No Reviews

        Pros

        • Cost-Efficiency

        • No Waiting Times

        • High Customizability

        • Comprehensive Support

        • Global leader in NLU

        • Enterprise search solution

        • Ecommerce search functionality

        • Automated support ticketing

        • Advanced knowledge management

        • Personalized content via Cookiebot

        • Social media features integration

        • Website traffic analysis

        • User settings remembered (preferences)

        • Data retention in browser

        Cons

        • Initial Setup Complexity

        • AI Limitations

        • Dependency on Internet Connectivity

        • Uses multiple cookies

        • Stores user data

        • Requires user consent

        • IndexedDB data deletion

        • New conversation overwrites old

        • Relies on third-party providers

        • Collects statistical data

        • Ads displayed based on data

        • No explicit data security features

        • No listed multi-language support

        Media and Screenshots

        Screenshots

        Open featured
        Inbenta

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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