Some top alternatives to NICE CXone includes BrutusAI, LivePerson, Cognigy, EdgeTier and Gemelo.
NICE CXone offers Paid pricing model
The starting price of NICE CXone is $71/month
NICE CXone offers several advantages, including Unifies multi-channel interactions, Quick cloud-based deployment, Improves customer experience at scale, Real-time agent guidance tools, Analytical insights for improvement and many more functionalities.
The cons of NICE CXone may include a Cloud-based only, Potentially complex set up, No on-premise deployment option, No explicit multi-language support. and Dependence on third-party integrations