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NICE CXone 

NICE CXone

NICE CXone

Build relationships that last with AI for customer experience.

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Overview

Description

NICE CXone is an advanced customer experience (CX) platform that utilizes cutting-edge artificial intelligence (AI) to revolutionize interactions and relationships between businesses and

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Pricing Options

  • No free trial
  • $71, month
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Features

Total Features

Features

Unique Features

No features

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Pricing

Pricing Option

    Starting From

    • $71, month
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    Other Details

    Customer Types

    • No customer type information available
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    User Reviews

    User Ratings

    No Reviews

    Pros

    • Unifies multi-channel interactions

    • Quick cloud-based deployment

    • Improves customer experience at scale

    • Real-time agent guidance tools

    • Analytical insights for improvement

    • Adaptable to multiple industries

    • Enhances brand value

    • Promotes operational efficiency

    • Secure cloud-native architecture

    • Relationship management features

    Cons

    • Cloud-based only

    • Potentially complex set up

    • No on-premise deployment option

    • No explicit multi-language support

    • Pricing information not transparent

    • Focused on large organizations

    • May be overload of features

    • Limited customization options

    • Dependence on third-party integrations

    Media and Screenshots

    Screenshots

    NICE CXone

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