Real-time monitoring for customer insights.
Free trial not available
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Overview
Ratings
Alternatives
Media
Overview
Ratings
Alternatives
Media
EdgeTier is an advanced AI software for real-time monitoring and gathering customer insights. It helps customer engagement teams to enhance their efficiency and make better decisions by analyzing data and providing valuable insights. The software offers various features such as Sonar for trend detection, Index for flexible data search and tagging, Coach for improving agent performance, and Assist for personalized agent prompts. It has been trusted by leading customer-focused companies like Abercrombie & Fitch, CarTrawler, and Codere Online, and
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