Some top alternatives to Cresta includes Conversica, Acobot, Cresta, Clerk.io and Workorb.
Cresta offers pricing model
The starting price is not disclosed by Cresta. You can visit Cresta website to get the latest pricing.
Cresta offers several advantages, including Real-time customer insights, Self-service capabilities, Live coaching system, Post-call insight generation, Provides variety of solutions (Agent Assist and many more functionalities.
The cons of Cresta may include a Limited industry applications, No multi-language support announced, Absence of customization features, Mandatory live coaching. and No offline functionality