Cresta

Cresta

Real-time insights for better customer conversations.

Free trial not available

Overview

Ratings

Alternatives

Media

Overview

Ratings

Alternatives

Media

Overview

Ratings

Alternatives

Media

What is Cresta?

Cresta is an AI-based contact center intelligence platform that offers self-service, live coaching, and post-call insights to optimize customer interactions. It includes solutions such as Cresta Agent Assist, Director, Insights, and Virtual Agent, tailored for sales, customer service, and remote teams in various industries. It provides real-time insights to drive results, improve efficiency, and automate repetitive tasks, making every agent a top performer. By using AI-powered coaching and assistance, it helps teams create personalized playbooks

Pricing

  • Free trial not available

Cresta User Sentiment

  • Real-time customer insights, Self-service capabilities, Live coaching system, Post-call insight generation

  • Limited industry applications, No multi-language support announced, Absence of customization features

Cresta User Rating

N/A

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Cresta Images

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