Neither Cresta nor Certainly offers a free trial.
The starting price of Certainly begins at $2165/month, while pricing details for Cresta are unavailable.
Cresta offers several advantages, including Real-time customer insights, Self-service capabilities, Live coaching system, Post-call insight generation, Provides variety of solutions (Agent Assist and many more functionalities.
The cons of Cresta may include a Limited industry applications, No multi-language support announced, Absence of customization features, Mandatory live coaching. and No offline functionality
Certainly offers several advantages, including Personalised customer support, Reduces wait times, Helps with purchase process, Helps with checkout process, Manages post-sales support and many more functionalities.
The cons of Certainly may include a Not open source, Limited language support, Limited compatibility, No stated confidentiality measures. and No specific privacy data handling
