Certainly users appreciate its Personalised customer support, Reduces wait times, Helps with purchase process, Helps with checkout process, Manages post-sales support, Understands customer intent, Provides product recommendations, Collects zero-party data, Hyper-customizable shopping experiences, No-code platform, APIs for developers, Wide range of integrations, Improves conversion rates, Reduces returns, Supports pre-purchase interactions, Supports purchase interactions, Supports post-purchase interactions, Increases brand loyalty, Increases customer lifetime values, Expresses product benefits, Can upsell and cross-sell, Helps with order status, Helps with returns, Answers FAQs, Gives intent-based recommendations, Handles ticket deflection at scale, Operates 24/7, One-click integrations, Templates for business users, Flexibility for developers, Automates chats with visitors, Revenue generation tool, 50% tickets solved autonomously, 20% increase in order value, 3X increase in conversions, Easy communication with developers, Fast responses from support, Maintains multiple languages, Helpful for student learning
and 92% customer satisfaction rate, though some note a
Not open source, Limited language support, Limited compatibility, No stated confidentiality measures, Depends on third-party integrations, Potential limitations for customization, Requires plug-ins for full functionality
and No specific privacy data handling.
