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Certainly vs Koncert

Certainly or Koncert? A Comprehensive Review

	Certainly Personalised conversational customer support and sales. Visit Website Visit Website	Koncert Accelerate sales success with Koncert Platform. Visit Website Visit Website

Overview

Description	Certainly, a Conversational AI platform, is dedicated to creating a digital clone of a top-performing salesman for businesses. With its integrated AI, it offers tailored conversational Read more +	Koncert is a powerful SaaS platform that is designed to boost sales success. With its suite of tools and features, Koncert Dialers, Koncert Cadence, and Remote Salesfloor, it helps Read more +
Pricing Options	No free trial $2165, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$2165, month	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	1/5	No Reviews
Pros	Personalised customer support Reduces wait times Helps with purchase process Helps with checkout process Manages post-sales support Understands customer intent Provides product recommendations Collects zero-party data Hyper-customizable shopping experiences No-code platform	Four unique sales dialers Multi-channel sales sequencer Remote Salesfloor feature Caller ID Management Heat Map for outbound dialers Seamless integration with pre-existing tools Scoring and prioritizing leads Koncert Remote Coach for managers Local Caller IDs selection Prospect's area code dialers
Cons	Not open source Limited language support Limited compatibility No stated confidentiality measures Depends on third-party integrations Potential limitations for customization Requires plug-ins for full functionality No specific privacy data handling	Lacks Text Channel support No Mobile App Inefficient Number Quarantine Lacks custom Caller ID No Self-Service Onboarding Limited CRM Integration No Localized Support Inefficient Sales Coach tool Limited User Role Customization No Reporting Customization

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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