Neither Cresta nor Koncert offers a free trial.
Pricing details for both Cresta and Koncert are unavailable at this time. Contact the respective providers for more information.
Cresta offers several advantages, including Real-time customer insights, Self-service capabilities, Live coaching system, Post-call insight generation, Provides variety of solutions (Agent Assist and many more functionalities.
The cons of Cresta may include a Limited industry applications, No multi-language support announced, Absence of customization features, Mandatory live coaching. and No offline functionality
Koncert offers several advantages, including Four unique sales dialers, Multi-channel sales sequencer, Remote Salesfloor feature, Caller ID Management, Heat Map for outbound dialers and many more functionalities.
The cons of Koncert may include a Lacks Text Channel support, No Mobile App, Inefficient Number Quarantine, Lacks custom Caller ID. and No Reporting Customization
