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Zendesk Service Suite vs Dasha

Zendesk Service Suite or Dasha? A Comprehensive Review

Zendesk Service Suite logo

Zendesk Service Suite

Elevate customer service with omnichannel support, AI automation, and real-time analytics.

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Dasha

Dasha

Conversational customer support chatbot.

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Overview

Description

Zendesk Service Suite is a leading customer service software that enables companies to provide top-notch support through omnichannel assistance, AI automation, and real-time metrics. Its

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Introducing Dasha, the ultimate conversational customer support chatbot for your business needs. With its AI-as-a-service platform, developers can easily add realistic voice and text

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Pricing Options

  • No free trial
  • $69, month
  • No free trial
  • Not Available
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Features

Total Features

4 Features
Features

Unique Features

    No features

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    Pricing

    Pricing Option

        Starting From

        • $69, month
        • Not Available
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        View Detailed Pricing

        Other Details

        Customer Types

        • Academics
        • Corporations
        • Healthcare Professionals
        • Startups
        • Uncommon Use Cases
        • No customer type information available
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        User Reviews

        User Ratings

        No Reviews

        No Reviews

        Pros

        • Enhanced Customer Satisfaction

        • Increased Productivity

        • Scalability

        • Rich Integration Ecosystem

        • Works on any platform

        • Uses declarative programming language

        • Ready for Turing test

        • Has VSCode extension

        • Free tier for builders

        • Various code samples

        • Supports custom intents

        • Supports digressions

        • Text chat capability

        • Applicable for IoT devices

        Cons

        • Cost Considerations

        • Complexity in Setup

        • Learning Curve

        • Requires knowledge of DashaScript

        • Requires an internet connection

        • Requires speaker/mic access

        • Node.js SDK only in beta

        • Limited programming language compatibility

        • Requires VSCode extension for management

        • Supports only limited external services

        • May need credit card after training

        • Limited code sample variety

        Media and Screenshots

        Screenshots

        Zendesk Service Suite featured
        Dasha

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