Norby AI offers Free Trial, but eDesk does not.
Pricing for Norby AI Starts at $0.17/month whereas for eDesk Starts at $89/month.
Norby AI offers several advantages, including Human-like customer support, Free 30-day trial, Specializes in diverse fields like online stores, healthcare, and fintech and many more functionalities.
The cons of Norby AI may include a Relies heavily on cookies, Higher potential for cross-site request forgery, No support for regional language preferences, No explicit antispam measures. and May be confusing to visitors unaccustomed to wide use of cookies
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
