WebWhiz or Fin by Intercom? A Comprehensive Review

Customizable ChatGPT

No coding required

Data-specific responses

Regular data updates

Cloud-based solution

Option for self-hosting

Free and open source

Supports paid subscriptions

Customizable appearance

No-code builder

Zero setup required

Immediate answers to queries

Understanding complex customer queries

Ask clarifying questions

Explain complicated subjects

Learning from existing support articles

Accurate on-company-support knowledge base

Avoidance of off-brand topics

Links to source materials for trust

Continuous improvements to reduce failures

Limited website crawling frequency

Excessive token usage stops responses

Restrictions on number of pages

Restrictions on number of projects

Potential loss of chatbot functionality when exceeding plan's limits

Page-specific training could limit responses

Data privacy might not be comprehensive

Cloud-based solution might not be suitable for all

Predefined responses can lack context

Non-transparent pricing for cloud-based premium plans

Only supports English initially

Doesn't support custom training

No option for manual setup

Only learns from current articles

Only routes complex queries

Doesn’t provide real-time updates