Userdesk or Norby AI? A Comprehensive Review

Trains chatbot with Notion pages

Trains chatbot from websites

Trains chatbot using PDFs

Customizable customer support chat

Brand color customization

Chatbot widget embedding

Continuous learning from updated content

Provides up-to-date information

Automates customer support

Suitable for offline users

Human-like customer support

Free 30-day trial

Specializes in diverse fields like online stores

healthcare

and fintech

Shopping cart recovery feature

Optimized cookie management

Error detection

Visitor behaviour tracking

Ad-relevance optimization

Training limited to Notion content

Lacks multi-language support

No voice-assist feature

Limited customization options

Dependent on updates in Notion

No mobile app support

Lacks third-party integration

No built-in sentiment analysis

Missing user authentication options

No manual override for chatbot

Relies heavily on cookies

Higher potential for cross-site request forgery

No support for regional language preferences

No explicit antispam measures

Extensive data tracking practices

May register users twice

May be confusing to visitors unaccustomed to wide use of cookies