Neither Tekst nor AI Answers by Cohere offers a free trial.
Pricing details for both Tekst and AI Answers by Cohere are unavailable at this time. Contact the respective providers for more information.
Tekst offers several advantages, including Automated customer support, Streamlines customer service, Automatically routes tickets, Sentiment detection, Language detection and many more functionalities.
The cons of Tekst may include a No live chat integration, No social media integration, Limited to certain CRMs, No SMS support. and Requires third-party integration for functionality
AI Answers by Cohere offers several advantages, including Personalized customer ticket resolution, Advanced analytics identification, Automates 60% ticket resolution, Improves customer satisfaction, Integrated with existing resources and many more functionalities.
The cons of AI Answers by Cohere may include a Dependency on previous ticket data, Lacks voice response capability, Requires JavaScript enablement, Absence of independent analysis. and Lacks real-time learning
