Neither Supportagent nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Supportagent are unavailable.
Supportagent offers several advantages, including Automated draft replies, Learns writing style, Adaptive tone and context, Edit or send drafts, Chrome extension compatibility and many more functionalities.
The cons of Supportagent may include a Limited to HelpScout integration, Only 500 drafts for Business plan, Training limited to recent replies, Requires Chrome for full functionality. and No mobile app specified
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
