Browse Softwares
Get Listed

Ebi vs Inbenta

Ebi or Inbenta? A Comprehensive Review

Ebi

Ebi

Assisted platform for customer service and support.

Visit Website
Visit Website
Inbenta

Inbenta

Customer support chatbot solution.

Visit Website
Visit Website

Overview

Description

EBI, an assisted platform for customer service and support, is a smart solution for businesses. With its advanced features such as natural language processing, text-to-speech, and AI-driven

Read more +

Inbenta is a reputable company in the field of AI and NLU technology, offering a comprehensive customer support chatbot solution. Their software utilizes Cookiebot, which uses cookies to

Read more +

Pricing Options

  • No free trial
  • $123, month
  • No free trial
  • Not Available
Visit Website
Visit Website

Features

Total Features

Features
Features

Unique Features

No features

No features

Visit Website
Visit Website

Pricing

Pricing Option

      Starting From

      • $123, month
      • Not Available
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
      Visit Website
      Visit Website

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Handles 85% of routine enquiries

      • Set-up process takes minutes

      • Natural language processing

      • Text-to-speech

      • Managed service available

      • Encrypted connection

      • Secure data storage

      • Increases customer satisfaction

      • Increases capacity

      • Lowers costs

      • Global leader in NLU

      • Enterprise search solution

      • Ecommerce search functionality

      • Automated support ticketing

      • Advanced knowledge management

      • Personalized content via Cookiebot

      • Social media features integration

      • Website traffic analysis

      • User settings remembered (preferences)

      • Data retention in browser

      Cons

      • No multilingual support

      • Lacks API integration

      • Not fully customizable

      • Not open source

      • Lack of real-time analytics

      • No mobile application

      • Setup not user-friendly

      • Limited customer support channels

      • No personal data control features

      • Lacks data export functionality

      • Uses multiple cookies

      • Stores user data

      • Requires user consent

      • IndexedDB data deletion

      • New conversation overwrites old

      • Relies on third-party providers

      • Collects statistical data

      • Ads displayed based on data

      • No explicit data security features

      • No listed multi-language support

      Media and Screenshots

      Screenshots

      Ebi
      Inbenta

      Add to Compare

      eDesk
      eDesk
      Kore.ai
      Kore.ai
      Interactions
      Interactions
      Inbenta
      Inbenta

      Top-rated software of 2024

      Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

      By proceeding, you agree to our Terms of User and Privacy Policy

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      About us

      revoyant.com is a marketplace for AI solutions, offering curated tools, product info, reviews, and comparisons to help businesses find the best AI solutions quickly.

      Contact us

      [email protected]

      Company

      Top AI Categories

      Top AI Products

      Join our newsletter for new product updates

      © 2024 Revoyant, inc