Video-based problem resolution

Asynchronous and real-time engagement

Scheduled calls feature

Minimal setup for calls

Detailed customer issue visualization

Minimizes back-and-forth communication

Actionable insights from visuals

Seamless integration with popular platforms

Enhanced data protection

Encrypted video and data storage

Requires high-speed internet connectivity

Heavy reliance on video-based solutions

Possible client privacy issues

Limited to certain platforms

May not support all devices

Complicated for non-tech-savvy users

No provided offline support options

Needs setup for new integrations

No mention of multi-language support