Smartersales or Certainly? A Comprehensive Review

Integrates with multiple communication software

Automates CRM data entry

Provides instant personalized feedback

Detailed performance dashboards

Offers summarized email reports

Facilitates data-driven coaching

Extensively customizable experience

Self-set CRM data preferences

Access to instant learning material

Creates visual sales charts

Personalised customer support

Reduces wait times

Helps with purchase process

Helps with checkout process

Manages post-sales support

Understands customer intent

Provides product recommendations

Collects zero-party data

Hyper-customizable shopping experiences

No-code platform

Relies on external communication software

Limited CRM integration options

Non-transparent pricing after trial

Limited learning material

No offline mode

High dependency on connectivity

Customization may confuse beginners

Data privacy concerns

No built-in communication tool

Not open source

Limited language support

Limited compatibility

No stated confidentiality measures

Depends on third-party integrations

Potential limitations for customization

Requires plug-ins for full functionality

No specific privacy data handling