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Nextiva vs Gupshup

Nextiva or Gupshup? A Comprehensive Review

	Nextiva Unifying business communication across all platforms. Visit Website Visit Website	Gupshup Build AI-powered chatbots to automate customer engagement. Visit Website Visit Website

Overview

Description	Introducing Nextiva, the ultimate digital platform tailored to simplify your business communication. It enables centralization of all customer conversations, regardless of the stage in Read more +	Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage Read more +
Pricing Options	No free trial $18.95, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$18.95, month	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Centralizes business communication Streamlines customer interaction Offers diverse communication options Features voice and video calls Includes chat function Social media engagement Email communication integrated Promotes efficient communication management Improves customer service Enhances customer satisfaction	Enhances customer engagement Automates diverse customer interactions Maximizes customer lifetime value Conversation Cloud for CX management Multichannel messaging ability Pre-approved WhatsApp templates Real-time two-way conversations Bot Studio for chatbot creation Agent Assist feature
Cons	Lacks in-depth analytics Limited customization options No CRM functionality Not optimised for mobile Intense training required Interface can be complex Lacks transparency in pricing Limited automation capabilities Doesn't support all languages No offline usage	Doesn't support non-English languages No mobile application Learning curve for ACE LLM Doesn't include video/voice chat No auto-update feature Complex bot building tools Lack of third-party integrations Limited customization options Pricing not disclosed Solution too broad

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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