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Gladly Sidekick vs Lexy.so

Gladly Sidekick or Lexy.so? A Comprehensive Review

	Gladly Sidekick Custom support for inquiries and issues. Visit Website Visit Website	Lexy.so Customer service chatbots with enhanced capabilities. Visit Website Visit Website

Overview

Description	Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for Read more +	Introducing Lexy.so, the ultimate customer service chatbot with advanced capabilities. This AI-powered tool revolutionizes website support by transforming your knowledge base into an Read more +
Pricing Options	No free trial $180, month	No free trial $19.95, month
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$180, month	$19.95, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Personalized self-service Works with Gladly Hero No-code automation Executes transactions Customer issue resolution Streamlines routine tasks Matches customers to agents Reduces agent workload Integration with Thankful Self Service Threads	Quick setup process Real-time customer service Automated inquiry handling Supports high-volume queries Free trial available Fully customizable chatbot Comprehensive features 24/7 customer support Self-serve information provision Minimizes manual intervention
Cons	No multilingual support Limited transactions automation Requires high brand-voice understanding No proactive customer engagement Relies heavily on pre-existing data Brand-specific customization required Unspecified scalability capabilities	No API mentioned Limited to websites No multi-language support Specific to Notion Customizability not specified May not handle complex queries Doesn't indicate any security measures No integration with other tools Not specified as open source Limited scalability mentioned

Media and Screenshots

Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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