Ebi offers Free Trial, but Desku does not.
Pricing for Desku Starts at $19/month whereas for Ebi Starts at $123/month.
Desku offers several advantages, including Unified communication platform, Integrated live chat, Email and social integration, Customized solutions for industries, Shared email inboxes and many more functionalities.
The cons of Desku may include a No included pricing information, No mobile app noted, Lack of integrations listed, Features dependent on upcoming updates. and No mention of scalability
Ebi offers several advantages, including Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available and many more functionalities.
The cons of Ebi may include a No multilingual support, Lacks API integration, Not fully customizable, Not open source. and Lacks data export functionality
