Deflekt offers Free Trial, but Hoory does not.
Pricing for Deflekt Starts at $17/month whereas for Hoory Starts at $6/month.
Deflekt offers several advantages, including Automates customer support emails, Dashboard for monitoring metrics, Deflection rates observable, Supports external integrations, Supports multiple languages and many more functionalities.
The cons of Deflekt may include a No refunds for canceled plans, Language detection not present, Limited deflections in free plan, Depends on chatbot's effectiveness. and Requires setting up multiple inboxes for different languages
Hoory offers several advantages, including Automates customer support, Understands user intent, High-volume query handling, Rapid response delivery, Omni-Channel Inbox feature and many more functionalities.
The cons of Hoory may include a Requires frequent knowledge-based training, No multilingual support mentioned, Basic workflow automation-oriented, No sentiment analysis feature. and Dependent on canned responses
