Tiledesk logo

Tiledesk

Empower customer interactions with AI-driven, multichannel engagement platform.

Free trial available

Freemium (Starts at $5.43/month)

Overview

Pricing

Features

Ratings

Alternatives

Support

Overview

Pricing

Features

Ratings

Alternatives

Support

Overview

Pricing

Features

Ratings

Alternatives

Support

What is Tiledesk?

Tiledesk is a cutting-edge platform that revolutionizes customer interactions through the use of AI technology. Our innovative design studio, chatbot, and support for multiple channels allow businesses to streamline conversations across platforms such as the web, WhatsApp, and Facebook. By catering to all types of companies and integrating with popular apps like WordPress and Shopify, Tiledesk simplifies the customer support process and increases productivity. Give your business a boost with Tiledesk's AI-driven, multichannel engagement platform.

Pricing

  • Free trial available

  • Freemium (Starts at $5.43/month)

Tiledesk User Sentiment

  • Time Efficiency, Scalability, User Experience, Community and Support

  • Learning Curve, Overwhelming Options, Dependency on Third-Party Platforms

Tiledesk Pricing

  • Freemium,

  • Paid

Pricing plan

$5.43

/month

Tiledesk Features

Seamless Integrations

The platform features integration capabilities with popular services like Zapier, enhancing the tool's utility across various workflows.

No-Code Design Studio

Create intricate conversation flows without coding knowledge using a drag-and-drop interface.

AI Chatbot with GPT Integration

Harness generative AI power to offer customers natural and accurate responses.

Multichannel Support

Manage customer interactions across multiple platforms from one dashboard.

Tiledesk User Rating

N/A

Tiledesk Expert Verdict

Tiledesk is a powerful, AI-driven platform designed to enhance customer interactions across multiple channels. It sets itself apart with its all-inclusive open-source framework, which is a rarity among conversational AI tools. With integrated generative AI technology like ChatGPT, Tiledesk offers human-like interactions to improve customer satisfaction and service efficiency. Experience the future of customer engagement with Tiledesk.

Pros

  • Automate a significant portion of customer interactions to reduce response times and boost productivity.

  • Designed to grow with your business, handling increased conversation volumes effortlessly.

  • Intuitive interfaces and easy setup improve user experience for both customers and agents.

  • Access a thriving open-source community and extensive resources for continuous learning and improvement.

Cons

  • Mastering all features may require time and training despite the no-code platform's user-friendliness.

  • The abundance of features and integrations might overwhelm smaller teams or less tech-savvy users.

  • Tool effectiveness can be contingent on integrated third-party platforms' stability and changes.

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Automated interaction via virtual assistant platform.

Interactions
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Inbenta
Inbenta

Customer support chatbot solution.

Ultimate.ai
Ultimate.ai

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Ebi
Ebi

Assisted platform for customer service and support.

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