Proactive issue addressing for improved support
Free trial not available
Overview
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Overview
Ratings
Alternatives
Media
Overview
Ratings
Alternatives
Media
Supportlogic is a revolutionary support management platform that uses advanced AI technology to proactively address issues and improve customer support. By monitoring real-time customer sentiment, the platform helps businesses prevent escalations and protect their brand reputation. It goes beyond traditional survey methods by analyzing customer sentiment and offers features such as backlog management, intelligent case routing, and proactive alerts for faster issue resolution. With Supportlogic, businesses can optimize their resources, enhance agent productivity, and improve overall customer satisfaction. The platform also includes collaboration tools
Pricing
Free trial not available
Centralize, personalize, automate, and measure ecommerce customer support.
Automated interaction via virtual assistant platform.
Enhanced communication, optimized engagement.
Customer support chatbot solution.
Scale your customer service with AI-powered automation.
Assisted platform for customer service and support.
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