Neither Zendesk Service Suite nor Kore.ai offers a free trial.
Zendesk Service Suite is designed for Academics, Corporations, Healthcare Professionals, Startups and Uncommon Use Cases.
The starting price of Zendesk Service Suite begins at $69/month, while pricing details for Kore.ai are unavailable.
Zendesk Service Suite offers several advantages, including Enhanced Customer Satisfaction, Increased Productivity, Scalability, Rich Integration Ecosystem and many more functionalities.
The cons of Zendesk Service Suite may include a Cost Considerations, Complexity in Setup.
Kore.ai offers several advantages, including Automates front and back-office interactions, Optimized for every industry, Supports Customer Experience and Employee Experience, Offers industry-specific products (BankAssist, HealthAssist and many more functionalities.
The cons of Kore.ai may include a Limited language support, Overloaded with features, No integration with workflow engine, Missing concrete pricing information.