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Userdesk vs Deflekt

Userdesk or Deflekt? A Comprehensive Review

	Userdesk Customer support chatbot creation. Visit Website Visit Website	Deflekt Automated customer support email replies with chatbot Visit Website Visit Website

Overview

Description	Userdesk, the ultimate customer support chatbot creator, streamlines the process of building an AI-powered ChatBot for businesses. It utilizes Notion pages, websites, and PDFs to train the Read more +	Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for Read more +
Pricing Options	No free trial Not Available	No free trial $17, month
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	$17, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	5/5	5/5
Pros	Trains chatbot with Notion pages Trains chatbot from websites Trains chatbot using PDFs Customizable customer support chat Brand color customization Chatbot widget embedding Continuous learning from updated content Provides up-to-date information Automates customer support Suitable for offline users	Automates customer support emails Dashboard for monitoring metrics Deflection rates observable Supports external integrations Supports multiple languages Fallback scenario functionality Data extraction feature Email reply customization Various plan options Free plan availability
Cons	Training limited to Notion content Lacks multi-language support No voice-assist feature Limited customization options Dependent on updates in Notion No mobile app support Lacks third-party integration No built-in sentiment analysis Missing user authentication options No manual override for chatbot	No refunds for canceled plans Language detection not present Limited deflections in free plan Depends on chatbot's effectiveness Possible delay due to deactivation Dashboard might not track everything Limited inbox aliases Potential mismatch due to multilanguage Requires setting up multiple inboxes for different languages

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Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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