Neither Tekst nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Tekst are unavailable.
Tekst offers several advantages, including Automated customer support, Streamlines customer service, Automatically routes tickets, Sentiment detection, Language detection and many more functionalities.
The cons of Tekst may include a No live chat integration, No social media integration, Limited to certain CRMs, No SMS support. and Requires third-party integration for functionality
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
