Tawk or Norby AI? A Comprehensive Review

Free comprehensive chat tools

Includes live chat software

Real-time traffic monitoring

Interactivity with website visitors

In-built CRM tool

Contacts management and organization

Help Center feature for self-service

Provision of Chat Pages for customization

Supports team chat for collaboration

Efficient response to customer inquiries

Human-like customer support

Free 30-day trial

Specializes in diverse fields like online stores

healthcare

and fintech

Shopping cart recovery feature

Optimized cookie management

Error detection

Visitor behaviour tracking

Ad-relevance optimization

Limited bot training capabilities

Lacks on-premise solution

Dependent on Google Cloud

Limited customization options

Potential latency issues

No data backup options

No multi-channel support

Hiring chat agents costs

Not suitable for heavy traffic

New features might be unstable

Relies heavily on cookies

Higher potential for cross-site request forgery

No support for regional language preferences

No explicit antispam measures

Extensive data tracking practices

May register users twice

May be confusing to visitors unaccustomed to wide use of cookies