Tawk or Hoory? A Comprehensive Review

Free comprehensive chat tools

Includes live chat software

Real-time traffic monitoring

Interactivity with website visitors

In-built CRM tool

Contacts management and organization

Help Center feature for self-service

Provision of Chat Pages for customization

Supports team chat for collaboration

Efficient response to customer inquiries

Automates customer support

Understands user intent

High-volume query handling

Rapid response delivery

Omni-Channel Inbox feature

Workflow Management capabilities

Macros for personalized sequences

Communication features for collaboration

Team feature for support challenges

Automated task execution

Limited bot training capabilities

Lacks on-premise solution

Dependent on Google Cloud

Limited customization options

Potential latency issues

No data backup options

No multi-channel support

Hiring chat agents costs

Not suitable for heavy traffic

New features might be unstable

Requires frequent knowledge-based training

No multilingual support mentioned

Basic workflow automation-oriented

No sentiment analysis feature

Lacks advanced integrations

Limited reports and analysis

Dependent on canned responses