Tawk offers Free Trial, but eDesk does not.
The starting price of eDesk begins at $89/month, while pricing details for Tawk are unavailable.
Tawk offers several advantages, including Free comprehensive chat tools, Includes live chat software, Real-time traffic monitoring, Interactivity with website visitors, In-built CRM tool and many more functionalities.
The cons of Tawk may include a Limited bot training capabilities, Lacks on-premise solution, Dependent on Google Cloud, Limited customization options. and New features might be unstable
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
