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Smartersales vs Cresta

Smartersales or Cresta? A Comprehensive Review

	Smartersales Automated CRM feedback for better sales calls. Visit Website Visit Website	Cresta Real-time insights for better customer conversations. Visit Website Visit Website

Overview

Description	Introducing Smartersales: the AI-powered CRM automation tool that revolutionizes sales call data management. Seamlessly integrating with communication software like Zoom, Teams, and Meets, Read more +	Cresta is an AI-based contact center intelligence platform that offers self-service, live coaching, and post-call insights to optimize customer interactions. It includes solutions such as Read more +
Pricing Options	No free trial Not Available	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Integrates with multiple communication software Automates CRM data entry Provides instant personalized feedback Detailed performance dashboards Offers summarized email reports Facilitates data-driven coaching Extensively customizable experience Self-set CRM data preferences Access to instant learning material Creates visual sales charts	Real-time customer insights Self-service capabilities Live coaching system Post-call insight generation Provides variety of solutions (Agent Assist Director Insights Virtual Agent) Helps increase agent effectiveness Efficiency through automation
Cons	Relies on external communication software Limited CRM integration options Non-transparent pricing after trial Limited learning material No offline mode High dependency on connectivity Customization may confuse beginners Data privacy concerns No built-in communication tool	Limited industry applications No multi-language support announced Absence of customization features Mandatory live coaching Limited insights customization No trial version available No standalone QA tool Bespoke playbook requirement Reliance on in-depth data No offline functionality

Media and Screenshots

Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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