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SiteGuide vs Kodif

SiteGuide or Kodif? A Comprehensive Review

SiteGuide

SiteGuide

Chatbot for navigating and answering website inquiries.

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Kodif

Kodif

Automated low-code CX for customer service.

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Overview

Description

Introducing SiteGuide - the ultimate chatbot for navigating and answering website inquiries. This innovative AI tool speaks with website visitors, using voice recognition to identify their

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Introducing Kodif, the cutting-edge low-code CX platform designed for customer service. With our tagline "Automated low-code CX for customer service," Kodif empowers non-technical teams to

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Pricing Options

  • No free trial
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  • No free trial
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Features

Total Features

Features
Features

Unique Features

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No features

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Pricing

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      Other Details

      Customer Types

      • No customer type information available
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      User Reviews

      User Ratings

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      Pros

      • Voice recognition feature

      • Trained on specific website

      • Detects website content gaps

      • Insights on customer searches

      • Real-time SMS integration

      • Increases potential sales

      • Website navigation aid

      • Increases customer base

      • Real-time query monitoring

      • Instant content-finding services

      • Low-code platform

      • Supports non-technical teams

      • Self-service options

      • Customizable workflows

      • Increase in CSAT

      • Decreased onboarding time

      • Reduced handle time

      • Increased deflection rates

      • Specific use cases

      • HIPAA compliant

      Cons

      • Requires voice interaction

      • Industry-specific training needed

      • Real-time monitoring needed

      • Limited to one website

      • No guarantee of accuracy

      • Relies on SMS integration

      • ChatGPT generates fictional responses

      • Alerts about missing content

      • May not suit visually-impaired

      • Potential confusion for dyslexic users

      • Lacks transparency in cost

      • Requires trust in automated responses

      • Limited use case specificity

      • Reduced control for technical teams

      • No direct user interface (UI) customization

      • Might fail on complex queries

      • Not for companies with small traffic

      • Limited integration with other softwares

      Media and Screenshots

      Screenshots

      SiteGuide
      Kodif

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