Sales AI Chatbot by Reply.io or Koncert? A Comprehensive Review

Transforms traffic into leads

Automates inbound

outbound sales

User-defined goal guidance

Integration with knowledge base

Various data sources training

In-chat meeting booking

Calendar integration

Streamlines conversion process

Collaborates with Sales Sequences

Four unique sales dialers

Multi-channel sales sequencer

Remote Salesfloor feature

Caller ID Management

Heat Map for outbound dialers

Seamless integration with pre-existing tools

Scoring and prioritizing leads

Koncert Remote Coach for managers

Local Caller IDs selection

Prospect's area code dialers

Charges per captured contact

Limited to Reply sales sequences

Training from various data sources required

Integration with company's knowledge base necessary

No native mobile application

No multichannel support

Not suitable for non-sales tasks

Complexity in goal setting

No live agent takeover

Pricing starts relatively high

Lacks Text Channel support

No Mobile App

Inefficient Number Quarantine

Lacks custom Caller ID

No Self-Service Onboarding

Limited CRM Integration

No Localized Support

Inefficient Sales Coach tool

Limited User Role Customization

No Reporting Customization