Neither Ringly nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Ringly are unavailable.
Ringly offers several advantages, including Automated customer support, Real-time order updates, Handles multiple calls simultaneously, Personalization features, Seamless call transfer to humans and many more functionalities.
The cons of Ringly may include a Limited language options, No native mobile app, No API mentioned, No direct integrations. and Upcoming features not live
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app